Return Policy

We want you to love your jewelry. If a piece isn't right, we'll make it easy to find one that is.

CLICK HERE TO START A RETURN

You'll need your order number and email from the purchase.

ELIGIBILITY

Returns must be initiated within 30 days of your order date.

Items must be unworn, clean, and free from signs of wear or damage.

Original packaging is not required.

RETURN SHIPPING

Return shipping is free. We cover it on every eligible return.

WHAT YOU'LL RECEIVE

Approved returns are issued as store credit for the amount you were charged. We don't offer refunds to the original payment method. Store credit is issued within three business days of your return reaching our warehouse.

NOT ELIGIBLE FOR RETURN

Complimentary and promotional items — anything you received at no charge, including gifts with purchase.

Items showing signs of wear or damage

Items initiated outside the 30-day window

Complimentary items can't be returned for store credit, but they're covered by our Lifetime Warranty like everything else we ship. If one fades or breaks, we'll replace it.

KEEP HER SPOILED BOXES

Keep Her Spoiled boxes are returned as a complete box, within 30 days of your order date, for store credit equal to the amount you were charged.

Your store credit can be used anywhere on our website — so you're welcome to browse and choose exactly the pieces you want.

EXCHANGES

We don't process direct exchanges. Return your piece for store credit, then place a new order for the one you'd like instead.

STARTING A RETURN

Visit our returns portal with your order number and the email address used at purchase.

IF YOUR PIECE IS DAMAGED OR FAULTY, THIS ISN'T THE PAGE

Damaged, faulty, and incorrect items aren't returns — we replace them and you keep the original.

See our Lifetime Warranty, or reach out.