Return Policy

Please review our Return Policy and instructions below before sending your item(s) back:

RETURN POLICY

We want you to LOVE your jewelry! So if you don't, we offer returns on eligible items for store credit only; refunds are not available.

Returns must be initiated within 30 days of the order date, and items must be clean, unworn, and free from signs of wear or damage.

You'll need your order number and email from the purchase.

WHEN CAN I EXPECT MY STORE CREDIT?

Store credit is issued AFTER your item(s) have been delivered back to our warehouse.

Please allow up to 3 business days from when your item(s) were received by us for your store credit to be issued.

Store credit will be emailed to the email address used on the original order.

Email support@poppypearl.shop with any questions.